Sales Associate

About the role

The Sales Associate is the front‑line ambassador of the Coach brand, delivering a personalized shopping experience and supporting daily store operations in a luxury‑retail environment.

Key responsibilities

• Represent Coach as a brand ambassador, following the Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise and fashion advice.
• Drive sales via cross‑selling, upselling and tailored recommendations using mobile POS and clienteling tools.
• Maintain the sales floor and stockroom, handle cash wrap, inventory processing, visual merchandising and asset protection procedures.
• Process transactions efficiently, support inventory cycles and assist teammates across functional areas.

Required profile

• At least 1 year of sales experience, preferably in luxury retail.
• Strong English proficiency and ability to work in a fast‑paced environment.
• Flexible schedule availability, including nights, weekends and public holidays.

Required skills

• POS operation (mobile POS, iPad/laptop).
• Basic computer proficiency.
• Use of walkie‑talkie and ability to read price/release sheets.